1. I do my own collection letters, so why should I use your profit recovery?
| We offer the power of third-party intervention, which gets substantially better results than efforts from your own office. After 35 years in the business, we know our written demands are extremely effective. And we can take tough accounts to verbal demands or even through litigation, if necessary. |
| 2. What are your fees for written demands? | Our fees are fixed and average less than $10 per account, regardless of the balance or location of the account. GreenCountry does not charge the usual 30% to 50% commissions typical of traditional collection agencies. |
| 3. How can your profit recovery charge only $10 an account? | With more than 60,000 clients nationwide, Our profit recovery works on a high-volume basis and can extend the savings directly to you. |
| 4. What recovery rate can I expect? | Our rates are the highest in the industry! Barron’s magazine wrote that GreenCountry “gets an average 56% of the value of the overdue accounts.” Compare that to the typical collection agency rate of 14%, according to the American Collectors Association. |
| 5. How does your profit recovery system work? | Our profit recovery guarantees to make at least five contacts with your customers on a fixed schedule during a 2 1/2-month period. Our system starts early when there’s the best chance of quick recovery. |
| 6. What if I already have a collection agency? | Many of our clients were using other agencies, but switched to our profit recovery when they discovered our low fixed fee compared to the high commissions they were paying. |
| 7. How do I keep from alienating my customers after turning them over to your profit recovery? | Our profit recovery service has developed a very diplomatic third-party approach designed to recover your money without alienating your customers. Best of all, you are in control of the process at all times, deciding which customers to contact and when. |
| 8. What types of accounts does GreenCountry handle? | Our profit recovery service collects all types of slow-paying or delinquent accounts from a diverse group of service and retail businesses as well as medical and dental practices. |
| 9. How do I pay for the service? | Most customers pay their profit recovery fees in advance via check or credit card, but we also will work on payment plans. |
| 10. What if I have a small business and I only have a few “bad” accounts? | We provide cost-effective solutions for every business - small, medium or large. |
